2 FOR 1 TWILIGHT EVENING VOUCHER SALE

Terms & Conditions / Cancellations Policy

• When is the 241 promotional voucher valid?

  Vouchers may be used on Monday, Tuesday, Wednesday and Thursday evenings subject to availability. This voucher is sold on a limited room allocation basis per night. School half terms are popular & will sell out fast. The promotional voucher/s are valid from 01.01.2023 expiry date 30.06.2023. You must book & visit before the expiry date of the promotional voucher. 241 promotional voucher will not be extended for any reason.

   

  How do I book a reservation for my 241 promotional voucher?

  Vouchers can be booked from Thursday 24th November 2022 once you have received your voucher & can provide the 6 digit voucher number displayed on the front of the voucher. We advise all guests to book early to avoid disappointment, please ensure you are flexible with your dates, due to popular demand you might not get your preferred dates, - no refunds will be given on the basis of us not having your chosen date. To book your 241 promotional voucher/s please contact the reservations team on 01484 843544 (option 1). Vouchers will be sent within 7 working days 1st class at £1.75 per order.

   

  How many people can I book for with 241 promotional voucher?

  Bookings are limited to a maximum 6 guests (3 vouchers) & must be booked under the same reservation. Please note, we do not accept groups booking separate & joining together onsite. Any guests found to be doing so will be asked to leave, a refund will not be provided.

   

  What time can I arrive?

  Between 5.30pm-6pm

   

  What do I need to bring?

  241 promotion voucher/s - failure to present 241 promotion voucher/s on arrival will result in the full price of the simply spa being charged, minus the cost of the 241 voucher. Swimwear is compulsory at all times during the spa experience. Gymwear and suitable running trainers should you book a gym session.

   

  Is there a dress code?

  During the day - swimwear & robes. Gym - gymwear and suitable running trainers should you book a gym session. Bar - smart casual (no robes).

   

  What meals are included in the promotional package?

  1 glass of Prosecco per guest or soft drink, and canapes.

   

  What extras will I need to pay for?

  All drinks, side orders & extra courses will be charged in full. Additional treatments added on arrival, subject to availability. Retail purchases from our spa boutique.

   

  Can I add an extra guest to my booking?

  241 promotional vouchers are based on 2 people sharing. 241 voucher bookings are limited to 1 voucher (2 people). Please note, we do not accept groups booking separate & joining together onsite. Any guests found to be doing so will be asked to leave, a refund will not be provided. However, extra guest/s can be added subject to availability. Extra guest/s will be charged at full price.

   

  How do I book treatments?

  We advise that you book all additional treatments at the time of booking to avoid disappointment. To add treatments to your booking please contact the reservations team on 01484 843544 (option 1). We require full payment for treatments at the time of booking which is non-refundable. Please note: no discount is applicable to treatments when added to this offer.

   

  How do I upgrade to include the hot tub?

  We advise that you add the hot tub at the time of booking to avoid disappointment, to upgrade to include the hot tub is £5 per person (15 minute session) and is subject to availability. To add to your booking please contact the reservations team on 01484 843544 (option 1). We require full payment at the time of booking which is non-refundable

Simply spa 241 voucher Terms & Conditions

Terms & Conditions agreed to at the time of purchase

1) 241 vouchers expire on the date printed on the voucher, vouchers will not be extended guests are required to make a reservation and travel by the expiry date.

2. 241 vouchers are valid Monday, Tuesday , Wednesday and Thursday evenings & are subject to a limited allocation 

3. Full payment required upon purchase which is non-refundable.

4. When you receive the 241 voucher we advise to book a date immediately to avoid disappointment, should we not have your preferred date please have alternative dates - no refunds will be given for not having your preferred date available. 241 vouchers can be upgraded to a full price package.

5. Guests are required to bring the 241 voucher to be handed in on arrival, failure to do so will result in the full cost of the simply spa at brochure price being charged minus cost of the 241 voucher.

6. The value in price/goods/services of any guests who do not attend will not be refunded or transferred to other party members.

7. Bookings are limited to a maximum 2 guests (1 vouchers) & must be booked under the same reservation. Please note, we do not accept groups booking separate & joining together onsite. Any guests found to be doing so will be asked to leave, a refund will not be provided.

8. Titanic Spa recommends you have the relevant travel insurance to cover bereavement, medical appointments, medical conditions, illness, adverse weather etc to include all guests on the booking.

9. Please see full 241 voucher terms & conditions on offer newsletter, website or by request.

10. Requesting goods indicates you are agreeing to purchase a product/products, which we will accept to sell to you subject to the terms & conditions detailed.

11. All goods requested remain at all times subject to availability & confirmation of the order by Titanic Spa.

12. Titanic Spa reserves the right to close any facility should this be deemed necessary.

13. Titanic Spa reserves the right to refuse any purchase request without giving reason.

14. Titanic Spa cannot accept any responsibility for delay or loss in delivery as a result of postal delays or force majeure.

15. Titanic Spa accepts no responsibility for any additional consequential loss over the original value of goods purchased.

16. Whilst we use reasonable endeavours to verify the accuracy of the information on our website relating to the purchase of goods, Titanic Spa reserves the right to cancel without liability, any information if it is identified as a mistake of fact.

17. 241 gift voucher/s are non-transferable and no refunds will be made for non-use.

18. 241 voucher/s have zero value and are not for resale under any 3rd party company eg: eBay.

20. 241 voucher/s remain the property of Titanic Spa until full payment has been received & cleared.